Patient Discounts

The Sliding Fee Discount Program is designed to offer significant discounts to individuals and families who qualify on the basis of limited income and/or family size. These are available for all of our health centers and are applicable to all in-scope services. Valley Health strives to ensure that quality healthcare is readily accessible to everyone & serves patients regardless of their ability to pay.

 

Income and Family Size Eligibility


Anyone is welcome to apply for the Sliding Fee Discount Program including those who already have commercial insurance coverage. Eligibility is based on family size and income for those at or below 200% of the Federal Poverty Level.

 

How Can I Apply?


Download a Sliding Fee Application and complete it. You can also request an application from your local health center. Income verification documents are required before you submit your application.  If you have no proof of income, please legibly write and send a Self Declaration letter that you receive no income and include it with your application.

Application Process


Download a Sliding Fee Discount Program application and complete it

You can also request an application from your local health center. Income verification documents are required before you submit your application. If you have no proof of income, please legibly write and send a Self Declaration letter that you receive no income and include it with your application.

Completed applications can be returned to:

Valley Health-Pea Ridge Business Center
Attn: Sliding Fee Coordinator
5636 US Route 60, Suite 1B
Huntington, WV 25705

Once eligibility is reviewed, patients will receive a letter notifying them of approval or denial. If approved, the patient will also receive a sliding fee card via U.S. mail, which will be valid for one year from the date of the application. Valley Health will adjust any charges incurred during the three months prior to the approval date.

Benefits/Nominal & Established Fees


Sliding Fee Discount Program


Valley Health Sliding Scale Brochure 

Cash Discounts


Cash discounts are available to those patients who request them however some guidelines must be met.

  1. The patient must request a cash discount from their preferred provider’s office.
  2. No other payments can be applied. These include: insurance payments, special program payments, or third party payments.
  3. No other discounts have been applied to the charges.
  4. The patient account is in good standing meaning it has not been transferred to a collection’s agency.
  5. After the cash discount is offered, payment in full (minus the discount) must be received within thirty (30) business days.
  6. Exceptions:
    1. Optometry
      1. Patients paying in cash for contact and/or glasses will receive an automatic discount.
      2. Payment for glasses and/or contacts (minus the discount) must be paid in full before being ordered.
    2. Dental
      1. Payment for major dental services or appliances (minus the discount) must be paid in full by the insertion date or the date the service is completed

Paying Your Bill


  • Log on to Valley Health Portal
  • Click on the PAY MY BILL tab at the top of the page
  • Enter requested information
  • Click Submit