The Sliding Fee Discount Program is designed to offer significant discounts to individuals and families who qualify on the basis of limited income and/or family size. These are available for all of our health centers and are applicable to all in-scope services. Valley Health strives to ensure that quality healthcare is readily accessible to everyone & serves patients regardless of their ability to pay.
Sliding Fee Policy
Income and Family Size Eligibility
Anyone is welcome to apply for the Sliding Fee Discount Program including those who already have commercial insurance coverage. Eligibility is based on family size and income for those at or below 200% of the Federal Poverty Level.
How Can I Apply
Download a Sliding Fee Application and complete it. You can also request an application from your local health center. Income verification documents are required before you submit your application. If you have no proof of income, please legibly write and send a Self Declaration letter that you receive no income and include it with your application.
Sliding Fee Discount Program Application
You can also request an application from your local health center. Income verification documents are required before you submit your application. If you have no proof of income, please legibly write and send a Self Declaration letter that you receive no income and include it with your application.
Completed applications can be returned to:
Valley Health-Pea Ridge Business Center
Attn: Sliding Fee Coordinator
5636 US Route 60, Suite 1B
Huntington, WV 25705
Once eligibility is reviewed, patients will receive a letter notifying them of approval or denial. If approved, the patient will also receive a sliding fee card via U.S. mail, which will be valid for one year from the date of the application. Valley Health will adjust any charges incurred during the three months prior to the approval date.
Benefits/Nominal & Established Fees
Patient pays greater of the nominal fee or discounted charge. Payment is expected at time of service.
Sliding Fee Discount Program
Cash discounts are available to those patients who request them however some guidelines must be met.
- The patient must request a cash discount from their preferred provider’s office.
- No other payments can be applied. These include: insurance payments, special program payments, or third party payments.
- No other discounts have been applied to the charges.
- The patient account is in good standing meaning it has not been transferred to a collection’s agency.
- After the cash discount is offered, payment in full (minus the discount) must be received within thirty (30) business days.
- Patients paying in cash for contact and/or glasses will receive an automatic discount.
- Payment for glasses and/or contacts (minus the discount) must be paid in full before being ordered.
- Payment for major dental services or appliances (minus the discount) must be paid in full by the insertion date or the date the service is completed
Paying Your Bill
- Log on to Valley Health Portal
Good Faith Estimates
You have the right to receive a “Good Faith Estimates” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.”
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises