Huntington, West Virginia [August 28, 2023] – Valley Health Systems, Inc. has received a prestigious 8 Gold Star award for implementing the EPIC electronic health record system (EHR). Epic is a cloud-based EHR with a strong focus on patient engagement, facilitating remote care, and helping providers deliver the best patient care. The Epic EHR database system includes an extensive interactive patient portal, MyChart, which gives patients direct access to their records, appointment management, billing management, and more.
Epic recognizes organizations that have received 8, 9, or 10 gold stars every year. After only eight months on the Epic system, Valley Health received eight stars or higher recognition in 17 out of 26 categories.
“Achieving Gold Stars Level 8 reflects Valley Health’s commitment to utilizing the features available in Epic to improve experiences for both their staff and the patients they care for,” says Josh Schaffer, Epic’s Technical Coordinator for Valley Health. “Epic’s Gold Stars program includes hundreds of features that can help improve both clinical and financial outcomes and the patient experience. Valley Health is utilizing over 85% of the Gold Star features available to their organization. We look forward to an ongoing partnership to improve outcomes across Valley Health’s patient population.”
“We are thrilled to have received an 8-star rating on our EPIC electronic health record system,” said Steve Shattls, Valley Health Systems Inc. President and CEO. “This achievement is a testament to our team’s hard work and dedication to providing our patients the highest level of care. We will continue to invest in technology and innovation to improve the patient experience and outcomes.”
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Valley Health Systems, Inc. is a leader in primary care since 1975 and operates more than 40 healthcare centers and public health programs in southwestern West Virginia and southern Ohio. With more than 170 providers and 800 staff members, Valley Health is dedicated to accessible, quality healthcare for all members of our communities. Valley Health Systems, Inc. delivers primary care services to more than 100,000 patients in our service area each year.